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Kiona Highbridge

key-ahn-uh hy-brij
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UX Case Study: Customer Stories Library

February 4, 2019

In April 2018, my team set out to finalize a project years in the making: a redesign of our website's case study library. Based on prior usability testing, we knew there was a big opportunity for improvement in usability, visual design, conversion optimization, and SEO.

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In User Experience, User Research
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Latest Posts

Featured
How We Solved for Accessibility First When Redesigning HubSpot's Diversity & Inclusion Page
May 1, 2019
How We Solved for Accessibility First When Redesigning HubSpot's Diversity & Inclusion Page
May 1, 2019

When the Web Strategy team kicked off a redesign of HubSpot’s Diversity & Inclusion page, we set an intention to create a fully accessible and inclusive experience. We could rally around a mission statement all we wanted, but we knew if we were going to talk the talk, we also had to walk the walk. I was the lead designer on this project, and I'd like to walk you through our process and learnings. 

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May 1, 2019
UX Case Study: Customer Stories Library
February 4, 2019
UX Case Study: Customer Stories Library
February 4, 2019

In April 2018, my team set out to finalize a project years in the making: a redesign of our website's case study library. Based on prior usability testing, we knew there was a big opportunity for improvement in usability, visual design, conversion optimization, and SEO.

Read more →
February 4, 2019
Looking Forward: Setting Goals for a Fulfilling Future
February 1, 2019
Looking Forward: Setting Goals for a Fulfilling Future
February 1, 2019
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February 1, 2019
2018 Year in Review
January 6, 2019
2018 Year in Review
January 6, 2019

This year definitely wasn’t easy—in fact, it mostly kicked my butt. Looking back, I can see why—I took a lot of risks. I put myself out there—a feat in and of itself, given how much of an introvert I am. I pushed myself even when I thought I didn’t have any gas left in the tank.

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January 6, 2019
Improve Your Presentations with 3 Great Habits
May 16, 2018
Improve Your Presentations with 3 Great Habits
May 16, 2018

Throughout my career, I've worked with various creative directors, art directors, and executives. I've received good and bad advice on giving design presentations, but there are three habits I've picked up from my mentors that continue to benefit me, no matter the job or situation.

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May 16, 2018
Spotify Playlists for the Designer’s Soul: Music to get you Through the Day
April 15, 2018
Spotify Playlists for the Designer’s Soul: Music to get you Through the Day
April 15, 2018

Okay, well maybe this isn’t a definitive guide because music, like design, is super subjective. Instead I bring you one humble designer’s life-saving playlist recommendations.

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April 15, 2018
UX in the Agency: Who’s the User?
March 15, 2018
UX in the Agency: Who’s the User?
March 15, 2018

User Experience (UX) designers are the primary advocates for users within any company. So when working in an agency with a variety of clients, account managers, and everyone in between, who’s the real user?

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March 15, 2018
The Mystery of the Full-Stack Designer
February 2, 2018
The Mystery of the Full-Stack Designer
February 2, 2018

Until recently, I’d never heard the term full-stack designer—I’d only heard of full-stack developers. I thus asked a friend of mine working in the industry what that meant to him...

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February 2, 2018
5 Ways Design Critiques Benefit Your Team
January 7, 2018
5 Ways Design Critiques Benefit Your Team
January 7, 2018

I may not have gone to school for design, but I still had my fair share of college critiques. I remember one class in which we had a semester to completely design a book...

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January 7, 2018